Who should attend?
Professionals seeking to improve themselves for enhanced business / career success
Program Details
Training Duration:
2 days (16.00 hours)
Group size:
up to 20 pax
Course Objectives
- Define communication and describe ways that communication can happen.
- Develop and reflect on own communication skills, including non-verbal, para-verbal and active listening.
- State barriers to communication and describe how to overcome them.
- Converse with others adeptly and mitigate precipitating factors.
- Define conflict and conflict resolution.
- Explain the conflict resolution process and techniques to process different types of conflicts.
- Describe types of negotiations, phases of negotiations and the skills needed for successful negotiating.
- Apply negotiation techniques and strategies to recognise mutual gain.
Team of Consultants
Jill Lowe Team is an inspirational group of award winning trainers with over 36 years of experience working with diverse industries to bring the best out of every potential.
Since 1985, Jill Lowe has run this Singapore-based brand and image company with links to Washington, London and Shanghai.
Course fee

Learner | Course fee and Funding | Company-sponsored | Self-sponsored | |
---|---|---|---|---|
SME | Non-SME | |||
Singapore Citizens (21yo to 39yo) and Permanent Residents |
Full Course Fee
SSG Training Grant Amount Payable |
430.00
-301.00 129.00 |
430.00
-215.00 215.00 |
430.00
-215.00 215.00 |
Singapore Citizens (40yo and above) |
Full Course Fee
SSG Training Grant Amount Payable |
430.00
-301.00 129.00 |
430.00
-301.00 129.00 |
430.00
-301.00 129.00 |
Non-Singapore Citizen/PR (Foreigner) |
Full Course Fee
SSG Training Grant Amount Payable |
430.00
NA 430.00 |
430.00
NA 430.00 |
430
NA 430.00 |