Gearing Up for Future Ready Success

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To empower every individual in developing their talent to peak performance with the joy of their hearts!

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Ms Ana

Communicate and Relate Effectively at the Workplace

TGS-2019504430
Eligible for Claim Period: 14 Oct 2019 – 26 Aug 2023

Training Duration
2 days (16.00 hours)

Course Objectives

  • Define communication and describe ways that communication can happen.
  • Develop and reflect on own communication skills, including non-verbal, para-verbal and active listening.
  • State barriers to communication and describe how to overcome them.
  • Converse with others adeptly and mitigate precipitating factors.
  • Define conflict and conflict resolution. Explain the conflict resolution process and techniques to process different types of conflicts.
  • Describe types of negotiations, phases of negotiations and the skills needed for successful negotiating.
  • Apply negotiation techniques and strategies to recognise mutual gain.

Full Fee* – $ 430.00
Nett Fee**  – $ 129.00

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Service Excellence
( Level 1 )

TGS-2019504432
Eligible for Claim Period: 14 Oct 2019 – 03 Sep 2023

Training Duration
2 days (16.00 hours)

Course Objectives

  • Relate customers’ needs, expectations and choices to their persona.
  • Recognise the impact of one’s professional image and persona on own organisation.
  • Project a professional image and persona, particularly when delivering go-the-extra-mile service.
  • Interact effectively with customers.
  • Deliver customised and personalised service to create a positive customer experience.
  • Escalate feedback on areas of improvement to enhance customer experience.

Full Fee* – $ 430.00
Nett Fee**  – $ 129.00

* The fee shown here represents the full fee.
** The fee shown here represents the nett fee payable after SkillsFuture funding for Singapore Citizens 40 years and above.

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Personal Branding to Power Up Your Business Globally

TGS-2021009533
Eligible for Claim Period: 31 Oct 2021 – 30 Oct 2023
 

Training Duration
4 days (33.00 hours)

Course Objectives

  • Apply effective personal brand management strategies to raise awareness.
  • Develop the metrics to measure the performance of the new brand equity
  • Apply proven branding theories to identify tangible and physical attributes that work wonders for successful businesses
  • Drive profitability by combining unique corporate brand positions and individual brand personalities in the
    competitive marketplace.
  • Establish brand and market consistency for lasting value in the international space.

Full Fee* – $ 1700.00
Nett Fee**  – $ 510.00

* The fee shown here represents the full fee.
** The fee shown here represents the nett fee payable after SkillsFuture funding for Singapore Citizens 40 years and above.

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Power of Business
Presentation – Tools for Successful Leaders

TGS-2021009638
Eligible for Claim Period: 12 Nov 2021 – 11 Nov 2023
 

Training Duration
3 days (23.50 hours)

Course Objectives

  • Design very professional presentation content, by managing and combining topics with appropriate image
    and presentation aids.
  • Analyse the target audience to match their needs to the presentation objectives, by reorganising the
    prepared topics on the spot.
  • Choose the most effective and impactful delivery method with proven visual, vocal, and verbal best
    practices.
  • Anticipate target audience’s reactions and respond using great engagement strategies, to close the
    communication loop with your audience for better relationships.
  • Progress to the international stage eventually by building up professionalism and joy in making all kinds of
    public presentations.

Full Fee* – $ 1200.00
Nett Fee**  – $ 360.00

* The fee shown here represents the full fee.
** The fee shown here represents the nett fee payable after SkillsFuture funding for Singapore Citizens 40 years and above.

See Details »

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