Gearing Up for Future Ready Success

Change is here

To empower every individual in developing their talent to peak performance with the joy of their hearts!

Register now

Enquiries:
Ms Anastasiia Iaroslavtceva

Personal Branding for Career Advancement

CRS-Q-0039851-ES
Eligible for Claim Period: 27 Aug 2019 – 26 Aug 2021

Training Duration
2 days (16.00 hours)

Course Objectives

  • Set personal career goals based on personal competencies.
  • Develop a career plan to achieve personal career goals.
  • Create a resume.
  • Select and apply job opportunities that best match personal competencies and career goals.
  • Anticipate questions and prepare answers for a job interview.
  • Demonstrate personal care & hygiene, and social etiquette skills at a job interview.

Full Fee* – $ 430.00
Nett Fee**  – $ 158.00

See Details »

Communicate and Relate Effectively at the Workplace

CRS-Q-0039852-ES
Eligible for Claim Period – 14 Oct 2019 – 26 Aug 2021

Training Duration
2 days (16.00 hours)

Course Objectives

  • Define communication and describe ways that communication can happen.
  • Develop and reflect on own communication skills, including non-verbal, para-verbal and active listening.
  • State barriers to communication and describe how to overcome them.
  • Converse with others adeptly and mitigate precipitating factors.
  • Define conflict and conflict resolution. LO6: Explain the conflict resolution process and techniques to process different types of conflicts.
  • Describe types of negotiations, phases of negotiations and the skills needed for successful negotiating.
  • Apply negotiation techniques and strategies to recognise mutual gain.

 

Full Fee* – $ 430.00
Nett Fee**  – $ 158.00

See Details »

Service Excellence
( Level 1 )

CRS-Q-0039881-RET
Eligible for Claim Period – 14 Oct 2019 – 03 Sep 2021

Training Duration
2 days (16.00 hours)

Course Objectives

  • Relate customers’ needs, expectations and choices to their persona.
  • Recognise the impact of one’s professional image and persona on own organisation.
  • Project a professional image and persona, particularly when delivering go-the-extra-mile service.
  • Interact effectively with customers.
  • Deliver customised and personalised service to create a positive customer experience.
  • Escalate feedback on areas of improvement to enhance customer experience.

Full Fee* – $ 430.00
Nett Fee**  – $ 158.00

* The fee shown here represents the full fee (excl. GST).
** The fee shown here represents the nett fee (excl. GST) payable after SkillsFuture funding. Amount payable will differ for Singapore Citizens 40 years or older OR Singapore Citizens 35 years or older and earning a monthly income of not more than SGD2,000. 

See Details »

Are you ready for your next journey?